Privacy Policy

JustCharity (“We”) are committed to protecting your privacy. This policy (alongside our terms of use) sets out how any personal data may be collected from you, or that you provide to us, will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is JustCharity limited.

Information we may collect from you

We may collect and process the following data about you: Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site and/or subscribing to our services. We may also ask you for information when you report a problem with our site, or contact us for other reasons. For contact via email or the online contact form we may keep a record of that correspondence. Details of your visits to our site including, but not limited to, traffic data, location data, other communication or access data. This may be required for our own billing purposes or monitoring of access of resources on the site.

IP Addresses & Cookies

We may collect information regarding your computer, or browsing device which may include your IP address, operating system and browser details. These details may be used in an aggregate for using statistical browsing analysis and would not identify you personally.

We may store general internet usage in a cookie file which is stored in your browser, or on your computer or browsing device. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. If you register with us or if you continue to use our site, you agree to our use of cookies. Please note that our advertisers may also use cookies, over which we have no control. You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Data storage location

Data we collect is stored within the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the processing of your subscription, account details, or support work. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers, with all transactions performed over SSL/HTTPS. Any payment transactions will also be encrypted using SSL technology, processed via our PCI compliant payment provider.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses of collected information

We use information held about you in the following ways: To ensure that content from our site is presented in the most effective manner for you and for your computer. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. To carry out our obligations arising from any contracts entered into between you and us. To allow you to participate in interactive features of our service, when you choose to do so. To notify you about changes to our service.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If JustCharity or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and/or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of JustCharity, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Access to information

The Data Protection Act 1998 (the Act) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. To make a subject access request, please use the Contact us form.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.